Tandridge District Council expects its Investigators, Inspectors and Visiting Officers (hereafter called "Investigators") to observe the following rules:
The Investigators will declare all cases of alleged fraud where an Investigator has an interest. An interest is defined as legal interest in property involved in the alleged fraud, or a personal relationship with any persons involved in the claim for benefit.
The Investigators will treat all persons suspected of CTS fraud with respect and courtesy at all times, in line with the Council's standard policies on customer care.
The Investigators will follow at all times the Home Office Codes of Conduct under the Police and Criminal Evidence Act (PACE), Criminal Procedures and Investigation Act (CPIA) and Human Rights Act (HRA).
The Investigators will ensure that information held by the Council is only disclosed in line with the Data Protection Acts and the procedures concerning confidentiality.
The Investigators will declare membership of any secret organisation or organisation that is considered "secretive", or any organisation that could be considered able to influence the outcome of an investigation. This includes membership of Masonic Lodges. Trade unions and political parties should be considered when the Investigator holds an officer position within those organisations.
At all times during an investigation, the Investigators should consider and observe the rights of any individual that they are interviewing or investigating. It is the duty of the Investigators to establish the facts of the case and not make conclusions based solely on intuition or supposition.
The Investigator will exercise particular care when making visits on his/her own in the following circumstances and will seek advice from a senior officer where appropriate:
- visits to persons living alone;
- visits after dark;
- visits to hostels or accommodation providing Care in the Community;
- visits to young persons.
The Investigator must be aware of the potential for violence from persons under investigation and should not place themselves in a situation where there is a risk of attack. Any Investigator breaching the above rules may be subjected to the Council's disciplinary procedures.